Questions about the Berlin Pass or a booking? You can find the right contact person here.
For general questions about the Berlin WelcomeCard or Berlin, please contact the official tourist information office visitBerlin.
If you have purchased the Berlin WelcomeCard from GetYourGuide, please contact the support team of our partner company GetYourGuide.
If you have purchased the Berlin WelcomeCard from Tiqets, please contact the support team of our partner company Tiqets.
If you have purchased the Berlin WelcomeCard from Headout, please contact the support team of our partner company Headout.